Meet ori!

Orianna Dunn
orianna@sellingswagva.com

Availability:
10am - 6pm EST, M-F

VA Position:
Order Management Support

Available VA

(Customer Service Support)

  • 250+ hours of specialized training in Customer Service (CSR) & Inside Sales

  • Strong in order management, client communication, and follow-ups

  • Experienced with POs, proofs, shipment tracking, and issue resolution

  • Supports day-to-day operations to keep orders moving and clients informed

  • Trained to think like a distributor and proactively support your workflow

  • Reliable, detail-oriented, and ready
    to plug into your team immediately

Trained in:

PROMO INDUSTRY TASKS:

  • Order Entry

  • Sending PO’s & art to Suppliers

  • PO follow-up – ESD

  • Proofs & Proof Approvals

  • Order Tracking

  • UPS/FedEx/USPS claims

  • Order Claims

  • Drop Ship Lists

  • Collection Calls & Emails

  • Sourcing / presentations / proposals

  • Product sourcing and supplier research

  • Pricing and profit margin calculations

  • Quote creation and proposal preparation

  • Creating Sales Orders and Purchase Orders in SAGE

  • Reviewing setup charges and run charges

  • Reviewing decoration methods

  • Checking production times

  • Creating projects and presentations
    and adding samples to
    those presentations

  • Updating and organizing order information in Excel

Watch her video

Education:

Publicist and
Project Manager

Industry Software:

Logos of Syncore, ESP, and SAGE software tools.

More Experience ...

Specialist in process optimization, supplier management, and the fulfillment of strategic objectives. Focused on operational efficiency and customer satisfaction through effective communication and results-oriented leadership.

Get to Know Ori:

Fav Food:
Fav Movie:
Fav Artist:

Cachapa, lasagna, pizza
The Notebook / Me Before You / About Time / Shrek
Johnny Depp / Robert Downey Jr. / Robert De Niro