Meet Miguel!

A smiling man with dark hair, beard, and mustache wearing a black jacket, in an indoor setting with blurred background.

Miguel Sifontes
miguel@sellingswagva.com

Availability:
10am - 6pm EST, M-F

VA Position:
Order Management Support

Available VA

(Customer Service Support)

  • 250+ hours of specialized training in Customer Service (CSR) & Inside Sales

  • Strong in order management, client communication, and follow-ups

  • Experienced with POs, proofs, shipment tracking, and issue resolution

  • Supports day-to-day operations to keep orders moving and clients informed

  • Trained to think like a distributor and proactively support your workflow

  • Reliable, detail-oriented, and ready
    to plug into your team immediately

Trained in:

PROMO INDUSTRY TASKS:

  • Order Entry

  • Sending PO’s & art to Suppliers

  • PO follow-up – ESD

  • Proofs & Proof Approvals

  • Order Tracking

  • UPS/FedEx/USPS claims

  • Order Claims

  • Drop Ship Lists

  • Collection Calls & Emails

Watch his video

Education:

Bachelor of Science in Systems Engineering

Industry Software:

Logos of Syncore, ESP, and SAGE software tools.

More Experience ...

Results-driven bilingual VA with 2+ years of experience in admin support, CRM management, and client communication, delivering efficient and organized operations.

Get to Know Miguel:

Fav Food:
Fav Movie:
Fav Artist:

Pizza
The Lord of The Rings
Michael Jackson