Meet Mari!

A young woman with long dark hair, wearing a white t-shirt, looking at the camera with a slight smile. The background is blurred.

Mariangela Guzman
mariangela@sellingswagva.com

Availability:
10am - 2pm EST, M-F

VA Position:
Order Management Support

Available VA

(Customer Service Support)

  • 250+ hours of specialized training in Customer Service (CSR) & Inside Sales

  • Strong in order management, client communication, and follow-ups

  • Experienced with POs, proofs, shipment tracking, and issue resolution

  • Supports day-to-day operations to keep orders moving and clients informed

  • Trained to think like a distributor and proactively support your workflow

  • Reliable, detail-oriented, and ready
    to plug into your team immediately

Trained in:

PROMO INDUSTRY TASKS:

  • Order Entry

  • Sending PO’s & art to Suppliers

  • PO follow-up – ESD

  • Proofs & Proof Approvals

  • Order Tracking

  • UPS/FedEx/USPS claims

  • Order Claims

  • Drop Ship Lists

  • Collection Calls & Emails

Watch her video

Education:

Degree in Languages

Industry Software:

Logos of Syncore, ESP, and SAGE software tools.

More Experience ...

Bilingual professional with 2+ years of experience in client support, scheduling, and communication, known for strong organization and reliability.

Get to Know Mari:

Shrimp Pasta
Grown Ups
Billie Eillish

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