Meet Mari!
Mariangela Guzman
mariangela@sellingswagva.com
Availability:
10am - 2pm EST, M-F
VA Position:
Order Management Support
Available VA
(Customer Service Support)
250+ hours of specialized training in Customer Service (CSR) & Inside Sales
Strong in order management, client communication, and follow-ups
Experienced with POs, proofs, shipment tracking, and issue resolution
Supports day-to-day operations to keep orders moving and clients informed
Trained to think like a distributor and proactively support your workflow
Reliable, detail-oriented, and ready
to plug into your team immediately
Trained in:
PROMO INDUSTRY TASKS:
Order Entry
Sending PO’s & art to Suppliers
PO follow-up – ESD
Proofs & Proof Approvals
Order Tracking
UPS/FedEx/USPS claims
Order Claims
Drop Ship Lists
Collection Calls & Emails
SAGE order management: Projects, sourcing, presentations, quotes, sales orders, purchase orders, and invoices.
OrderMyGear: creating and setting up pop-up stores in OMG, adding logos to the brand and storefront, setting necessary options such as ''logos'', categorizing these items, and doing the mock-ups for each product.
Watch her video
Education:
Degree in Languages
Industry Software:
More Experience ...
Bilingual professional with 2+ years of experience in client support, scheduling, and communication, known for strong organization and reliability.
Get to Know Mari:
Shrimp Pasta
Grown Ups
Billie Eillish
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