Meet Lore!

A woman with curly dark hair wearing a white button-up shirt, standing indoors with a blurred background.

Lorena Diaz
lorena@sellingswagva.com

Availability:
10am - 6pm EST, M-F

VA Position:
Order Management / Inside Sales Support

Available VA

(CSR & Inside Sales Support)

  • 250+ hours of specialized training in Customer Service (CSR) & Inside Sales

  • Strong in order management, client communication, and follow-ups

  • Experienced with POs, proofs, shipment tracking, and issue resolution

  • Supports day-to-day operations to keep orders moving and clients informed

  • Trained to think like a distributor and proactively support your workflow

  • Reliable, detail-oriented, and ready
    to plug into your team immediately

Trained in:

PROMO INDUSTRY TASKS:

  • Order Entry

  • Sending PO’s & art to Suppliers

  • PO follow-up – ESD

  • Proofs & Proof Approvals

  • Order Tracking

  • UPS/FedEx/USPS claims

  • Order Claims

  • Drop Ship Lists

  • Collection Calls & Emails

Watch her video

Education:

Administrative Virtual Assistant

Industry Software:

Logos of Syncore, ESP, and SAGE software tools.

More Experience ...

Bilingual VA with 6+ years of experience in admin support, CRM management, and content creation, known for driving organized, efficient operations.

Get to Know Lore:

Fav Food:
Fav Movie:
Fav Artist:

Tiramisu and chicken wings
Kiki's Delivery Service
Beyonce

Lock in Lore Today!