Meet Jess!

Jesxika Alvarado
jesxika@sellingswagva.com

Availability:
10am - 6pm EST, M-F

VA Position:
Order Management Support

Available VA

(Customer Service Support)

  • 250+ hours of specialized training in Customer Service (CSR) & Inside Sales

  • Strong in order management, client communication, and follow-ups

  • Experienced with POs, proofs, shipment tracking, and issue resolution

  • Supports day-to-day operations to keep orders moving and clients informed

  • Trained to think like a distributor and proactively support your workflow

  • Reliable, detail-oriented, and ready
    to plug into your team immediately

Trained in:

PROMO INDUSTRY TASKS:

  • Order Entry

  • Sending PO’s & art to Suppliers

  • PO follow-up – ESD

  • Proofs & Proof Approvals

  • Order Tracking

  • UPS/FedEx/USPS claims

  • Order Claims

  • Drop Ship Lists

  • Collection Calls & Emails

Watch her video

Education:

Bachelor’s Degree in Social Communication

Industry Software:

Logos of Syncore, ESP, and SAGE software tools.

More Experience ...

Bilingual professional with experience in executive assistance, customer service, account management, calendar coordination, and client communications, known for strong organization, reliability, and attention to detail.

Get to Know Jesx:

Shrimp Pasta
Grown Ups
Billie Eillish

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