Meet Jess!

Jesxika Alvarado
jesxika@sellingswagva.com

Availability:
10am - 6pm EST, M-F

VA Position:
Inside Sales/Order Management

Available VA

(Customer Service Support)

  • 250+ hours of specialized training in Customer Service (CSR) & Inside Sales

  • Strong in order management, client communication, and follow-ups

  • Experienced with POs, proofs, shipment tracking, and issue resolution

  • Supports day-to-day operations to keep orders moving and clients informed

  • Trained to think like a distributor and proactively support your workflow

  • Reliable, detail-oriented, and ready
    to plug into your team immediately

Trained in:

PROMO INDUSTRY TASKS:

  • Order Entry

  • Sending PO’s & art to Suppliers

  • PO follow-up – ESD

  • Proofs & Proof Approvals

  • Order Tracking

  • UPS/FedEx/USPS claims

  • Order Claims

  • Drop Ship Lists

  • Collection Calls & Emails

  • Sourcing / presentations / proposals

  • Product sourcing and supplier research

  • Pricing and profit margin calculations

  • Quote creation and proposal preparation

  • Creating Sales Orders and Purchase Orders in SAGE

  • Reviewing setup charges and run charges

  • Reviewing decoration methods

  • Checking production times

  • Creating projects and presentations
    and adding samples to
    those presentations

  • Updating and organizing order information in Excel

Watch her video

Education:

Bachelor’s Degree in Social Communication

Industry Software:

Logos of Syncore, ESP, and SAGE software tools.

More Experience ...

Bilingual professional with experience in executive assistance, customer service, account management, calendar coordination, and client communications, known for strong organization, reliability, and attention to detail.

Get to Know Jesx:

Fav Food:
Fav Movie:
Fav Artist:

Sushi
Titanic
Taylor Swift