Meet Caro!
Carolina Salazar
carolina@sellingswagva.com
Availability:
10am - 6pm EST, M-F
VA Position:
Order Management Support
Available VA
(Customer Service Support)
250+ hours of specialized training in Customer Service (CSR) & Inside Sales
Strong in order management, client communication, and follow-ups
Experienced with POs, proofs, shipment tracking, and issue resolution
Supports day-to-day operations to keep orders moving and clients informed
Trained to think like a distributor and proactively support your workflow
Reliable, detail-oriented, and ready
to plug into your team immediately
Trained in:
PROMO INDUSTRY TASKS:
Order Entry
Sending PO’s & art to Suppliers
PO follow-up – ESD
Proofs & Proof Approvals
Order Tracking
UPS/FedEx/USPS claims
Order Claims
Drop Ship Lists
Collection Calls & Emails
Sourcing / presentations / proposals
Product sourcing and supplier research
Pricing and profit margin calculations
Quote creation and proposal preparation
Creating Sales Orders and Purchase Orders in SAGE
Reviewing setup charges and run charges
Reviewing decoration methods
Checking production times
Creating projects and presentations
and adding samples to
those presentationsUpdating and organizing order information in Excel
Watch her video
Education:
Administrative Assistant
Industry Software:
More Experience ...
Managing and maintaining digital files with zero oversight. Dedicated to saving clients time, boosting productivity, and ensuring smooth daily business operations.
Get to Know Caro:
Fav Food:
Fav Movie:
Fav Artist:
Sushi
Titanic
Taylor Swift