Meet Luisana!

A young woman with shoulder-length dark hair and glasses smiling at the camera, wearing a yellow jacket over a green shirt, indoors with a blurred background.

Luisana Jimenez
luisana@sellingswag.com

Availability:
10am - 6pm EST, M-F

VA Position:
Customer Service Rep. / Inside Sales VA

Available VA

(CSR & Inside Sales Support)

  • 2+ years of experience handling order management  

  • Over 1000+ orders processed with strong order management, client/factory communication, and follow-ups

  • Experienced with POs, proofs, shipment tracking, and issue resolution

  • Supports day-to-day operations to keep orders moving and clients informed

  • Trained to think like a distributor and proactively support your workflow

  • Reliable, detail-oriented, and ready
    to plug into your team immediately

Trained in:

PROMO INDUSTRY TASKS:

  • Order Entry

  • Sending PO’s & art to Suppliers

  • PO follow-up – ESD

  • Proofs & Proof Approvals

  • Order Tracking

  • UPS/FedEx/USPS claims

  • Order Claims

  • Drop Ship Lists

  • Collection Calls & Emails

Watch her video

Education:

English Course | Virtual Assistant

Industry Software:

Logos of Syncore, ESP, and SAGE software tools.

More Experience ...

Over 3 years of experience supporting sales, administrative, legal, and client service teams. Experienced in lead management, contract coordination, reporting, database management, and executive support.

Get to Know Lu:

Fav Food:
Fav Movie:
Fav Artist:

Sushi
13 Going 30
Harry Styles

Lock in Lu Today!